PRIVACY AND DATA PROTECTION POLICY

PRIVACY AND DATA PROTECTION POLICY

Hotel LIANI LTD understands the significance of preserving your privacy, and our policy is intended to help you understand how we collect, utilise, and safeguard the personal information you supply to us, as well as to assist you in making educated decisions when using our reservation system.The confidentiality of your personal information is of the utmost importance to us.Data controller: Hotel Liani collects and uses personal data for reservations, responding to requests, guest administration, payments, invoicing, and marketing/promotional activities. Your information may be transferred to other controlled or affiliated companies. The data is not disclosed publicly.
Data processor: Our booking system provider is authorized to act as a “processor” of personal data on our behalf.

INFORMATION AND CONSENT

This privacy policy describes how we collect, use, and protect the personal information you provide to us. By accessing our reservation system, you agree to our privacy practices as set forth in this privacy statement.
We reserve the right to change this policy as necessary.You can exercise your rights concerning the protection of personal data (access, correction, alteration, deletion, objection to the processing of your data, etc.) by contacting us (Data Administrator) at the following addresses:
Hotel Liani, Sunny Beach
hotelliani@abv.bg
Tel +359 894 732 967
www.hotel-liani.com
www.facebook.com/lianihotel

WHAT PERSONAL INFORMATION DO WE COLLECT?

We can assist you in booking the appropriate stay at our hotel immediately by providing simply some of your personal information. When you book directly with us, we require your first and last names, cell phone numbers, email addresses, and payment information as mandatory. We may also request information such as your residence, city, country, postal code, and date of birth.
You can register and set up a user account in our reservation system. We use the information you supply to manage this account, which allows you to do a variety of useful things like make reservations, manage reservations, take advantage of special deals, and so on.
If you are under 18, you MUST obtain your parents’ consent before using the services of this website.
Other personal data gathered may be described in other sections of this privacy policy or in a data collection-specific explanatory statement.

HOW DO WE USE THE INFORMATION YOU PROVIDE US?

First and foremost, we will use your personal information to complete, manage, and administer your online reservation.
Hotel „Liani“ ***, Sunny Beach
book@hotel-liani.com
Tel. +359 894 732 967
www.hotel-liani.com
www.facebook.com/lianihotel
Hotel Liani, as a data controller, collects and processes your personal data for the purposes of:
• Managing your reservations, requests, and preferences
• Administration of our business activities, provision of services, and monitoring of service usage
• Payment management (where applicable) and invoicing/billing
• Managing marketing activities and communications via electronic and/or conventional means
• Managing surveys regarding the quality of our services
• Using the information collected to notify you of new services and special offers that we believe will be useful to you.
You can notify us at any time if you do not wish to receive these offers.

CONFIDENTIALITY AND PROTECTION OF PERSONAL DATA

Our company will not disclose, publish, sell, or exchange your personal data and confidential information in any way.
In unusual circumstances, the hotel reserves the right to disclose your personal data to third parties in order to:
•Comply with a court order or other legal obligation, or when the data is requested by government or law enforcement authorities;
•Enforce our terms of use and any other agreements;
•Protect the rights of Hotel Liani. This may include sharing information with other companies and organizations for fraud protection and credit risk reduction.

DATA RETENTION

We store your personal information in our systems for as long as necessary to offer the relevant services or to achieve the goals outlined in this Privacy Policy. We may also be required to keep certain types of data for a longer amount of time in order to comply with legal obligations, or to keep data anonymously for statistical purposes.

USE OF COOKIES

Cookies are used to provide access to our website. Cookies are little files of information stored in each user’s browser that allow the server to recognise information that only it can read. They help us improve and provide better and more personalised services by allowing us to:
a) We store information about your search requests and preferences, which allows us to better tailor our services to your individual interests;
b) We process and expedite your searches;
c) We recognize you when you return to the website.
You may configure your browser to refuse cookies. This may prohibit you from using all of the features and/or making reservations through our website.

IP ADDRESSES – OTHER INFORMATION WE COLLECT

When you use our reservation system, we automatically collect the following information as part of demographic profile data, also known as traffic data.
– Technical information, including the Internet Protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, operating system and platform, information about your visit, including full Uniform Resource Locators (URLs), products you viewed or searched for, page response times, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to navigate away from the page.
We will use the aforesaid information we collect about you to keep our website safe and secure, as well as to develop it so that material is displayed in the most effective manner.
Hotel „Liani“***, Sunny Beach, Bulgaria
DATA PROTECTION
All personal data collected will be processed in a fair, lawful, transparent, and GDPR (General Data Protection Regulation) compliant manner
“REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL”.
Third-party services that are GDPR-compliant may be used for data processing.